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Suzy
Wellington, New Zealand
Ongoing
Business Operations & Bookkeeping
When I first met Suzy, she was running her entire Wellington physio practice on her own. Physio. Admin. Bookkeeper. Reception. Everything. Revenue was growing, clients were steady — but in one of our early conversations she said: "Sometimes I just fantasise about having a 9 to 5 so I can clock off." She wasn't failing. She was overloaded. She didn't need motivation. She needed structure and delegation.
Suzy wasn't disorganised — she was doing too much. Every task in her business ran through her. We mapped out exactly what was eating her time and identified what didn't need to be hers.
We introduced consistent admin support, a clear invoicing rhythm, and documented backend processes. For the first time, the business had a structure that didn't depend entirely on Suzy knowing everything.
Bookkeeping, invoicing, and day-to-day admin moved off her plate. Suzy kept doing the work that genuinely required her — and let go of everything that didn't.
Within six months, Suzy was working fewer hours. Her income increased by 30%. Not because she hustled harder — but because she stopped doing work that didn't require her.
The admin haven difference
Income increased by 30% within six months
Working fewer hours without reducing client load
Full backend running independently — no longer dependent on Suzy alone
Get this Service
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